Bank of America

American multinational investment bank and financial services company.

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Bank of America suggests that you keep your information on your account current in order to prevent fraud. They are a banking, loan and credit card website that helps you get your finances in order.

Personal data collected

Bank of America collects various personal data when you open an account. They collect your name, email address, postal address, telephone, fax and mobile numbers, and account numbers. They also collect information from the device you are using to access their website, such as browser information, MAC address, screen resolution, device type, operating system, and IP address. Some information collected per your consent could be your GPS information and your contacts list.

Personal data usage

Bank of America uses data to:

  • Answer your questions and fill your requests.
  • Send you information about their services and products that are available to you.
  • Send you marketing information.
  • Personalize your experience when using their website.
  • Allow you to apply for services and products, such as mortgages, credit cards, investment accounts, retirement accounts and more.
  • See if you are eligible for their products and service you have applied to.
  • Verify your location or identity.
  • Let you buy their products and services.
  • Allow you to access your accounts.
  • Prevent fraud.
  • Let you fill out surveys.
  • Allow you to join promotions, sweepstakes, and contests.
  • Allow you to access their financial tools.
  • Collect your information through My Portfolio and My Financial Picture in order to provide you with all of your financial information in one place.
  • Collect information through your social media to allow you to verify your account and login.
  • Do data analysis.
  • Improve their products and services.
  • See the effectiveness of their promotions.
  • Allow you to use certain features through your mobile phone.
  • Show you ads relevant to your interests.

Cookies and similar tech

Bank of America uses cookies, pixel tags, web beacons, clear GIFs, and flash objects to help them track your information. For example, some information they may collect includes pages visited, browser type, language preferences, and time spent on their website. They do this in order to show you ads relevant to your interests, keep your account secure, and to recognize your device.   

Bank of America account

To sign up for a Bank of America bank account, go to their website and enroll. You can also go to their main website to sign up for other services, including credits cards and investments.

Data shared with Bank of America

NAME
CATEGORY
MANDATORY
User ID
App Information
YES
Username
App Information
YES
Types of content you view
App Information
YES
Types of content you engage with
App Information
YES
People you are connected to
App Information
IP address
Device
YES
Language and time zone
Device
YES
Browser type
Device
YES
Name of your mobile operator or ISP
Device
YES
Device locations
Device
YES
Device identifiers
Device
YES
Device settings
Device
YES
Hardware version
Device
Signal strength
Device
Operating system
Device
YES
Battery strength
Device
Billing details
Payment
OPTIONAL
Shipping and contact details
Payment
OPTIONAL
Credit or debit card number
Payment
OPTIONAL
Gender
Personal Information
OPTIONAL
Name
Personal Information
YES
Information provided by third-party entity
Third-party
YES
Message sent to you
Third-party
YES
Login time
Time
YES
Sign-up time
Time
YES
Duration of your activities
Time
YES
Frequency of your activities
Time
YES

How to protect your privacy

Bank of America suggests a few ways to protect your privacy, such as.

  • You can reject cookies in your browser.
  • You can opt out of behavioral advertising by going to their privacy policy, scrolling down to the Additional Information section, then advertising, and then click the link that says “opt out of behavioral advertising” which then shows you a pop up window to allow you to opt out.
  • You can set your privacy choices.
  • Not sign up for an account.
  • Schedule an appointment to speak with someone to delete your account.

How to contact Bank of America about your privacy

Call +1 888-341-5000 with any questions or schedule an appointment to ask them questions.